Note: Use when customer doesn't have a physical keyboard
Note: You must be connected to the customers device via ConnectWise
- In the ConnectWise portal, select your screenshare session
- From there, select the "Commands" icon on the right hand ribbon that runs vertical
- Enter the following: "shutdown /r /t 0 /fw" (You can copy and paste this without the parenthesis)
- Computer will restart and enter Bios
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