Growing Together: WebUSB Quick Start Guide- Simplify Your Hardware Setup for Dutchie Register

Modified on Tue, Dec 3, 2024 at 12:08 PM

Benefits of Web USB:

Web USB is a new way to connect your hardware directly to the Dutchie Register through your web browser. This means no more reliance on network connections or PrintNode* for many connected devices! This guide will help you set up your hardware using Web USB.

*Note: You will still need PrintNode for devices that are not physically connected to the Register, such as inventory receiving, inventory auditing, and pick ticket printing for fulfillment. PrintNode configuration is recommended only for remote printing, such as multiple registers printing to the same fulfillment printer.

Getting Started:

Install Printer Drivers for Web USB Connection on Windows Devices

Note: The Zadig application is required for printers on Windows devices to connect with WebUSB.This is not required for Mac devices.

Step 1: Download the Zadig application.
Step 2: Connect your printer to your Windows device using a USB cable.
Step 3: Open Zadig and select “Options” > “List All Devices”.
Step 4: Choose your printer from the dropdown list.
Step 5: Click “Replace Driver”. The installation may take a few minutes.

Tip: The Zadig application is not required on Mac setup.

Barcode Scanner Configuration

Quickly and accurately track items and packages with the easy-to-use barcode scanner.

Step 1: Select the “Hardware” tab in the Dutchie Register settings.
Step 2: Choose “Barcode Scanner” from the list of devices.
Step 3: Select your barcode scanner from the dropdown menu.
Step 4: Test the scanner by scanning a barcode.

Scale Set Up and Configuration

Ensure accurate weight-based pricing and streamline transactions with a properly configured scale

Step 1: Select the “Hardware” tab in the Dutchie Register settings.
Step 2: Choose “Scale” from the list of devices.
Step 3: Select your scale from the dropdown menu.
Step 4: Calibrate the scale according to the manufacturer’s instructions.
Step 5: Test the scale by weighing a known object.

Receipt Printer Configuration

Ensure compliance and provide customers with detailed purchase information using a reliable receipt printer. Receipt printers are a compliance requirement in most cases.

Step 1: Select the “Hardware” tab in the Dutchie Register settings.
Step 2: Choose “Receipt Printer” from the list of devices.
Step 3: Select your receipt printer from the dropdown menu.
Step 4: Test the printer by printing a test receipt.

Label Printer Configuration

Stay compliant and enhance product transparency by printing labels with essential product information.

Step 1: Select the “Hardware” tab in the Dutchie Register settings.
Step 2: Choose “Label Printer” from the list of devices.
Step 3: Select your label printer from the dropdown menu.
Step 4: Test the printer by printing a test label.

Troubleshooting:

Reset a Single Web USB Permission in Chrome

Step 1: In your Chrome browser, go to Settings.
Step 2: Navigate to Privacy and security > Site Settings > Additional permissions > USB devices.
Step 3: Locate the device you want to reset and click the trashcan icon next to it.

Device Does Not Appear in Authorize Window

Step 1: Check the device’s USB connection.
Step 2: Make sure the device is powered on.
Step 3: Try connecting the device to a different USB port.